Your right to privacy is very important to us.
Our Privacy Commitment To You
What Information Do We Collect?
In the course of using this web site, you may choose to provide us with information to help us serve your needs. For example, you may send us electronic mail (through a mailer or a web form) to request information. Any personally identifiable information you send us will be used only for the purpose indicated. Requests for information will be directed to the appropriate staff to respond to the request, and may be recorded to help us update our site to better respond to similar requests. We will never sell, exchange or otherwise distribute your personally identifiable information, except to the extent required by law. We do not retain the information longer than necessary for normal operations. Each web page requesting information discloses the purpose of that information. If you do not wish to have the information used in that manner, you are not required to provide it. Please contact the person listed on the specific page, or listed below, with questions or concerns on the use of personally identifiable information.
Children Under Age 13
EDCOR Electronics Corporation does not knowingly collect or solicit personal identifiable information from anyone under 13. Please do not attempt to send any information about yourself to us.
Information That Is Automatically Collected
We use a third party advertising consultant to increase this website’s visibility, and we may collect non-identifying information about your visits for the purpose of improving this website. For example, we may keep track of how you were directed to this website, how you navigate through the website, which products you browse and which files you download. To accomplish this tracking, we use automatic technology such as cookies and search engine analytics.
Most web browsers automatically accept cookies. If you do not wish to permit the placement of cookies on your computer, most web browsers have a feature which will allow you to block cookies. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. If you reject cookies, you may still use our website, but your ability to use some areas of our website, such as online ordering, blogs, forums, contests or surveys, may be limited.
We may also collect certain non-identifying information about visitors to this website, including but not limited to the identity of their internet browsers, types of operating systems, and locations and the domain names of their internet service providers.
How Do We Use The Information We Collect?
Online: We do not collect any personally-identifiable information. Our customer service department may use information collected from you placing an order to communicate with you concerning your order. Your credit card information will not be stored on any internet server. We verify credit card purchases through a third-party credit card processor.
Other Business Purposes
We may also use aggregate non-identifying information and automatic information concerning our customer website navigation, access, and browsing and purchase activities to improve this website, and for internal marketing, advertising, and other business research purposes.
Will We Disclose Information Collected To Outside Parties?
Third Parties: EDCOR Electronics Corporation DOES NOT sell, trade, or rent your personally-identifiable information to third parties such as marketers or other electric commerce providers, or any other third party, for their promotional purposes.
Contractors: We may engage other companies, consultants, and individuals to perform business functions on our behalf, including delivering packages, sending packages and mailers, maintaining customers lists, conducting data analysis for website optimization and marketing, and processing payments (including credit card processing). The personal information we provide is only used to perform those specific duties and functions.
Ad Agencies/Consultants: We may share non-identifiable information in aggregate form. For example, we may inform an ad agency or a consultant that a certain number of individuals visited a specific section of the website and/or that certain individuals were from a particular zip code. This information is used to improve the website, and we will not disclose any information that could be used to specifically identify any individual.
Law Enforcement: We may be required to disclose user information pursuant to lawful requests, such as subpoenas or court orders. Additionally, we may share personally-identifiable information when we believe it necessary to comply with the law, to enforce the Terms and Conditions of this website, or to protect our interests or rights, property, and safety of EDCOR Electronics Corporation's employees and customers.
Remove Information We Collect?
You can at any time remove personal information, including your name, billing or shipping addresses, e-mail address, telephone numbers and payment method, by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request within 10 business days.
How Do We Protect And Secure Customer Information And Credit Card Information?
We are dedicated to protecting our customer's personal information we collect. To prevent unauthorized access to maintain and ensure the correct use of information, we have established physical, electronic, and managerial security protocol and procedures. Our servers are located in a secured area. The server protects access by unauthorized means by use of firewalls.
Credit card information is located on a secure server behind a firewall. When we enter sensitive information such as a credit card number we encrypt that information.
Secure transmission is not used for our product pages, general website information. Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration, or destruction of data, we try to prevent such unfortunate occurrences. Please be aware that no method of transmission or electronic storage provides certainty of security. We therefore cannot guarantee absolute security of the personal information and email addresses we collect.
If you have any questions about security on our Web site, you can contact us.
What Should I Know About Disclosing Personally-Identifiable Information On Other Websites?
Contacting This Web Site
If you have any questions or concerns please contact us. You may also call our customer service department at 575-887-6790 in New Mexico and outside the US, all other areas at 1-800-854-0259 or by mail at 7130 National parks Highway, Carlsbad, NM 88220.